ECM is intended for the highest risk Medi-Cal members with the most complex medical and social needs, such as a lack of stable housing. ECM will provide these members with long-term help coordinating their services across delivery systems to address their needs. To be eligible for ECM, members must be enrolled in a Medi-Cal health plan and meet certain criteria.

If members qualify, it is their choice whether they would like to receive the ECM benefit or not.