1. Members who qualify may be contacted directly by their Medi-Cal health plan and/or an ECM provider.
  2. A health or social services provider, including an ECM or Community Supports provider, may submit a referral for a member. If they are eligible, the Medi-Cal health plan will assign them an ECM provider.
  3. A member or a member’s family member may contact their health plan to see if they qualify. Members can contact their Medi-Cal health plan by calling the number on the back of their insurance card. If they are eligible, the health plan will assign them an ECM provider.